Refund policy

At Jawngo, your health and safety come first. Because our product is ingestible and subject to strict quality controls, we are unable to accept returns — whether opened or unopened. This policy ensures that every customer receives product that is fresh, safe, and handled with the highest standards.

If your order arrives damaged or incorrect, please contact us at marketing@jawngo.com within 7 days of delivery, and we’ll work quickly to make it right.

Please note: We do not offer refunds or exchanges for issues related to personal taste preferences. Thank you for understanding and supporting a quality-first approach to nutrition.